“We are exiting on a compressed timeline people where reskilling, based on our experience, is not a viable path for the skills we need,” chief executive Julie Sweet told analysts on a conference...
Artificial intelligence has moved from experimentation to real deployment in trade credit insurance (TCI) and surety. Underwriting, portfolio monitoring, fraud detection, and even claims are all...
Salesforce recently cut 4,000 customer support jobs, reducing its support workforce from about 9,000 to 5,000. This move was driven by a major push to integrate AI into its support operations. CEO...