Cybersecurity isn’t just IT’s Problem – It is People – Every Employee Counts

Closing the Skill Gap – Create Cyber Security Culture

The cyber landscape is becoming increasingly complex thanks to AI – driving a greater need for businesses to double down on employee preparedness and education to fuel resilience.

The most sophisticated phishing detection tools are quickly reaching their limits, and despite the fact that human error still regularly contributes to breaches, employees remain a critical line of defence against evolving threats. 

While mapping out a cyber strategy is an important first step, and preparation and practice is everything, securing genuine buy-in from leadership is another critical element of building and sustaining resilience across an organisation.
 
For many businesses, security training is reduced to a checkbox exercise: quickly completed, soon forgotten. The result is that teams – like HR, operations, or even dedicated security teams – are finding themselves overwhelmed and unprepared when facing a new deluge of threats. And unclear roles or a lack of SOPs (standard operating procedures) only complicate operations when incidents occur. For leaders looking to implement and further an engaging, cyber-first culture across their organisation, here are a few key considerations. 

Sweat the Small Stuff  

An effective disaster recovery plan should be detailed, actionable, and tailored to the unique needs of the business. Most importantly, it should clearly define the policies, procedures and individual responsibilities required to respond swiftly and effectively in the event of a system breach or other critical incident. Every employee, specifically those in IT or security, should have a clear understanding of their specific role – or their ‘swim lane’ – so that when a crisis occurs, there is no ambiguity about who does what. The more detailed the disaster, the more efficient the recovery.  
 
Disaster simulations are one way to create better cohesion between teams, from IT to security to operations. Hands-on exercises help teams practice coordinated responses, clarify individual roles, and build trust across departments. Actively engaging employees with real-world challenges and exposing gaps in knowledge or process ensures that everyone knows how to respond when it matters most. Notably, managers and executives set the tone for a cyber-first culture by actively participating in training, discussing what they learned, and encouraging others to follow suit.   

Tailor your Tests & Supplement Your Training  

Additionally, cyber education should be tailored for each department. Take HR for example. Gartner predicts that by 2028, one in four candidate profiles worldwide will be fake.

As deepfake scams proliferate, HR teams require specialised training on red flags to look for in resumes and video interviews, and to reinforce identity verification procedures. The more organisations and individuals can contextualise how certain types of attacks might personally affect them or show up in their roles, the better prepared they’ll be to identify, escalate, and remediate threats before they can negatively impact business. 
 
Employee engagement and regular, adaptive education lay the foundation for a culture of cyber awareness. But leaders shouldn’t rely on training initiatives alone. They can also use next-generation technologies, like RMM (remote monitoring and management), to supplement employee training programmes. Tools like these provide real-time monitoring of every endpoint (or device) across business, enabling IT and security teams to quickly recognise common policy violations and get ahead of risky employee behaviours before they can comprise business. RMM tools can help to identify employees who may require additional security training or automatically remediate system vulnerabilities before they become critical issues for the wider business – getting ahead of downtime without standing in the way of employee productivity.   

Cybersecurity isn’t just IT’s Problem – It is People – Every Employee

Every employee, regardless of seniority or department, plays a critical role in protecting their organisation against cyberattacks. Because comprehensive buy-in takes time, businesses should start investing in cyber training initiatives now rather than later. It’s also crucial that organisations set and relay cybersecurity guardrails and expectations to employees in clear ways.   

In a world of AI-enabled threats and sophisticated social engineering tactics, passive, checkbox exercises no longer cut it. Teams need practical, actionable training tailored to their specific roles and responsibilities to maximise awareness and operate with security top of mind.  

Creating a cyber-first culture isn’t easy: it requires dedication and investment from leaders across the organisation. But by pairing thoughtful training with tools that can enforce compliance and identify vulnerabilities before they can become threats, businesses can better ensure every employee and every operation contributes positively to resilience. 

Mike Arrowsmith is  CTO at NinjaOne     Image: Ideogram

Source: Cyber Security Intelligence